Shipping, Delivery and Timeline Estimates.

For all refunds/exchanges please contact our customer service team via email at contact@followbrand.eu with your order number, full name and shipping address.

Delivery timeline estimates vary depending on your location and what you have purchased, please reference the table below as a guideline. (Note: Due to high shipping demands our couriers are expecting shipping delays. For the most recent updates please refer to the freight provider’s website here.)

We attempt to process and dispatch all orders within 2 business days of order placement. You will receive a shipment email when your order is on the way with the details to track your shipment and keep updated.

Delivery Times and Prices

Standard: 7-10 Business Days (9.99 €)
Express: 2 to 5 Days (29 €)

Disclaimers

Delivery times are not guaranteed, and we aren’t responsible for any delays in delivery once we have dispatched your order. Note that some items or promotions may alter the cost of shipping. We accept responsibility for product up to the point of delivery of the product to the address specified in your order. We will not take any responsibility for the product after the product has been delivered to the address specified in your order. Product will usually be delivered during normal business hours. We recommend you specify an address where you can receive the order in person and it can be signed for.